GOOD NEWS! We are still able to deliver into all residential locations across the world as normal.
During this uncertain time we know you’ll all have concerns about orders and naturally want updates. We also have the same concerns as we care for your parcels like they are our own.
Because of this, we are in constant contact with our courier partners DHL and DPD. We know them by name and speak to them directly, over the phone almost each hour, simply to ensure we’re in the loop and ahead of the curve, because our priority is you and your order.
We know right now that local delivery networks are feeling the pressures caused by various sanctions and restrictions, but the only impact of this may be a 24-72 hour delay to your parcel as they work through everyone’s post. Nothing more.
We also know that couriers are being advised to deliver right to your door but to minimize contact which is great. Therefore our DPD drivers will be confirming you are home, then leaving your parcel at the door once they see you. They will attempt to delivery once in this way.
If you’re not in, they won’t leave your parcel anywhere unsafe as we have instructed them to look after it. What they will do, is return it to us and we will arrange a redelivery with you.
By downloading the DPD or DHL app you can designate a ‘safe place’ to leave your parcel and they will follow your instructions.
Let us take this chance to sincerely thank you for continuing to order from us during this time. These are unprecedented times, but your support will help us keep our business open and allow us to continue to innovate the products you love.
Thanks from all the team here! Sending all our thoughts.
We have a number of delivery options for you to choose from, depending on your budget and preference. We select our courier partners carefully to ensure they offer the highest level of service and value for money for you.
Order Before 5pm For Same Day Despatch
Orders are dispatched from TPW™ Towers Monday to Friday (excluding Bank Holidays). All the below options are based on orders placed before 5pm (GMT) Monday to Friday. If you order after 5pm or at the weekend, your order will be dispatched on the next available working day.
|Spend €0 - €59.99||€5.95|
Frequently Asked Questions - Before Your Order
Still not found the answer to your delivery query? Then check out our Frequently Asked Questions section for further help and advice on TPW™ delivery.